Website Privacy Policy

CUSTOMER PRIVACY DISCLOSURE

Dynamiix recognises and respects our customers rights to privacy.

In the course of our business, you may provide us with confidential information concerning your business or personal affairs and we understand and appreciate the importance of maintaining the confidentiality of that information.

We strive to meet the highest standards in the conduct of our business and therefore observe both the letter and the spirit of the law surrounding customer privacy issues.

Maintaining the confidentiality of the information you entrust with us is a responsibility we take very seriously. We collect, maintain, use and share information about you only where we reasonably believe that it will help administer our business or provide products, services and other opportunities to you.

This privacy statement covers individual consumers and customers of Dynamiix and its subsidiaries and affiliates.

Our privacy statement is specifically designed for the protection of consumers, or business individuals obtaining a product or service from us for primarily business purposes.

Use of personal information

We use your personal information to verify your identity, provide you with quality customer service and evaluate your request for products and/or services. We also use your personal information to contact you about offers we believe will be of value to you.

Types of Personal Information

We collect various types of information about you during the normal course of offering and providing financial products and services. Examples of such information are:

Information you provide in order to obtain or maintain a service or product, such as our financial service solutions
Communications from you regarding your service such as a change of address request
Information gathered from your transactions and account history with us, our affiliates, and others, such as your account payment history
Information obtained from third parties such as consumer reporting agencies or credit bureaus, depository institutions and others, that we use to evaluate a service application
Information that we may gather in compliance with certain laws and regulations, such as the Data Protection Act.

Sharing of personal information with other Dynamiix companies

We may share information about you, as a current or former customer, within our Dynamiix family of companies in order to provide you with better service and information about software or other Information Platform products that may interest you. For example, we may share transaction and account experience information about you within our family of companies. However, we do not share personal information obtained from applications or serv reports with another Dynamiix company unless it is helping us respond to your request or service your existing relationship with us, such as helping us evaluate your application or review your existing loan.

Sharing of personal information with third parties

Individuals or companies outside of the Dynamiix family of companies are considered third parties.

We may share personal information with a third party company in order to offer or support a product or service that we provide to you. For example, we share payment information with the third party service provider that creates monthly statements for us.

We may also disclose personal information to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements to offer you a particular product or service. We have confidentiality agreements with such parties that prohibit them from using customer information in any way other than as we direct.

In the event that Dynamiix, or another DynamiixCompany obtains personal non-public information about you and contemplates sharing such information in a manner inconsistent with this policy, you will be notified and provided with an opportunity, prior to such disclosure, to elect to exclude your information from being shared.

We also share personal information as legally required. We may share personal information with law enforcement agencies or other third parties to prevent or investigate suspected fraudulent activities.

We also provide personal information regarding our customers’ accounts to credit bureaus for credit reporting purposes. If you believe we have provided inaccurate information to a credit bureau, please contact us in writing with your account number and other pertinent information Please click here for contact details.

Sharing of personal information with marketing companies

We do NOT sell customer or former customer lists or personal information to list brokers, marketing firms or to other third parties.

How we keep information private

We have internal policies and procedures designed to keep customer information safe. These include:

Allowing access to customer information only to authorized employees performing specific job responsibilities necessitating such access
Maintaining physical, electronic and procedural safeguards that comply with federal regulations to protect customer information
Training employees on privacy and disciplining any employees who violate our procedures

Medical and health information

We do NOT share any medical or health information among our family of companies or with third parties, except to process transactions or to provide services you have requested or initiated.

Reporting incorrect information

If you believe any information we have about you or your relationship with us is incorrect, please notify us at once. We will take prompt action in making the appropriate corrections. You may contact us in person, Please click here for contact details.

Questions regarding privacy

If you have additional, questions about privacy please contact us Please click here for contact details.